Mosaic Soft Quill
Mosaic Soft Quill Logo

Building Digital Experiences That Actually Work

We're not here to sell you buzzwords. Over the past seven years, we've worked with businesses across Singapore and Southeast Asia who needed websites that convert visitors into customers. Our approach is straightforward—we prototype fast, test thoroughly, and design interfaces people understand without instruction.

What We Actually Do

Most agencies talk about "digital transformation" and "user journeys." We focus on the stuff that matters—making sure your website loads quickly, your forms work properly, and your visitors find what they need without getting frustrated.

Rapid Prototyping

We build clickable prototypes in days, not weeks. You get to test the actual flow before committing to full development. This saves time and prevents expensive redesigns later.

  • Interactive mockups ready within 3-5 business days
  • Real user testing with your target audience
  • Changes based on actual feedback, not assumptions
  • Clear documentation for development handoff

UX Research & Testing

We watch real people use your website and document where they get confused. Then we fix those problems. Simple as that. No fancy jargon, just observations and solutions.

  • User interviews with your actual customer base
  • Heatmap analysis to track interaction patterns
  • A/B testing for critical conversion paths
  • Accessibility audits meeting WCAG standards

Interface Design

Clean layouts that work on phones, tablets, and desktops. We design with your content in mind—not just pretty pictures that fall apart when you add real text.

  • Mobile-first responsive frameworks
  • Component libraries for consistent branding
  • Performance-optimized graphics and assets
  • Design systems that scale with your business

Conversion Optimization

We analyze where visitors drop off and fix it. Whether it's your checkout process, contact forms, or navigation—we find the friction points and smooth them out.

  • Funnel analysis identifying abandonment triggers
  • Form optimization reducing completion time
  • Speed improvements impacting bounce rates
  • Regular performance monitoring and adjustments

How We Work Together

No lengthy proposals or endless meetings. We start with a conversation about your business goals, then move quickly into testing ideas. Most clients see working prototypes within the first week. Here's how it typically goes.

1

Discovery Call

We talk about what's not working with your current site. You share analytics, we ask questions about your customers. Usually takes about an hour over video.

2

Quick Prototyping

We build two or three different approaches and send them your way. You click through them, share with your team, and tell us what feels right.

3

User Testing

We recruit people who match your customer profile and watch them use the prototype. Their feedback shapes the next version.

4

Refinement & Launch

Final adjustments based on testing results. Then we hand everything off to your developers with complete documentation and design specifications.

UX designer reviewing wireframes and user flow diagrams on multiple screens during prototyping phase